Support
Need help, found a bug, or have feedback? We'd love to hear from you.
Email contact@octaforcedigital.uk
We aim to reply within 2–3 business days.
Common questions
- The verdict seems wrong.
- Detection is a probabilistic hint, not proof. Lighting, compression, screenshots and new filters all affect accuracy. If a result looks off, try a clearer, well-lit photo of the face.
- It says "No face detected."
- The model only judges faces. If no clear face is found it makes no guess — point at a face or pick a photo where the face is clearly visible.
- How do I check a photo from another app?
- Take a screenshot, tap Share, and choose Catfish Detector from the share sheet. The scan runs on-device and is saved to your history.
- How do I restore my Pro subscription?
- Open the app → Settings → Restore Purchases. Subscriptions are managed through your Apple ID in iOS Settings.
- How do I delete my data?
- All scans live only on your device. Open History → clear it, or delete the app to remove everything. Nothing is stored on our servers — see the privacy policy.